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Application | Login |
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What exactly is iLOG?
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| Question: | What exactly is iLOG? | ||||||||||
| Answer: |
iLOG delivers a managed time and attendance environment, on a national basis, assisting corporations to manage, what has proven to be, the most illusive resource in the business sector.
At its core, iLOG is focused on the delivery of "to the minute
timekeeping information", which can be seamlessly integrated into
any business environment, providing critical information to those in
the organisation whom can most readily act in the appropriate
manner. Our managed approach to a simplistic installation and
activation process ensures that our clients receive the immediate
benefit of accurate time and attendance information whilst remaining
focused on activities essential to their organisation. |
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| Question: | How easy is it to get iLOG up and running? | ||||||||||
| Answer: |
All hardware and software is provided by Invisinet. All that
is required from the client is little more then a 240 V plug socket.
If integration with existing client systems is necessary then an
extended timeline is needed. |
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| Question: | Can I get custom reports with iLOG? | ||||||||||
| Answer: |
Yes we can modify reports according to the clients
specifiations. Whether it is for daily, weekly or monthly reports.
Processed information can also be delivered in a range of formats
and customised according to your managements needs. |
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| Question: | My company is based in several locations, will iLOG work in this environment? | ||||||||||
| Answer: |
Our time and attendance system works in almost any location.
iLOG uses a GPRS communications environment. This allows iLOG to
operate wirelessly even in remote locations. |
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| Question: | What is a time and attendance system? | ||||||||||
| Answer: |
Time and attendance systems are used to track and account for
employee hours and wages by cost center, employment function or
department while giving management the ability to measure and track
labour efficiency. |
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| Question: | What is a managed time and attendance system? | ||||||||||
| Answer: |
A managed time and attendance system provides day-by-day
administrative support, reviewing each accounts badge activities and
assisting client management with the necessary interpretation and
corrective activities required. The department ensures that our
clients objectives for the system are engaged on a daily basis
thereby ensuring the strategic benefit. Continued support of the
solutions provides our clients with a supportive network through
which system management function is attended to by specialists in
our service and system profile. |
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| Question: | What hardware interfaces work with iLOG? | ||||||||||
| Answer: |
iLOG works with biometric fingerprint readers, magstripe,
barcode and proximity readers. These interfaces can be integrated
into any existing system allowing for uninterrupted business
operations. |
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| Question: | Can iLOG "talk" to other systems? | ||||||||||
| Answer: |
We have a department of highly specialised and dedicated
hardware and software specialists, who are available to interface
the iLOG solution with existing products. This supportive structure
ensures that the iLOG service profile can be integrated in any
business environment, no matter the level of existing hardware or
software. |
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| Question: | What kind of support do you provide during and after integration of the iLOG application? | ||||||||||
| Answer: |
Our Integration Management department
ensures that new clients enjoy focused attention to the
implementation of the time and attendance solution, including the
necessary training of each of their employees. Integration provides
a fundamental understanding of the system, its capacity and each
persons responsibilities to the system. This basis of understanding
allows each person within our client’s organisation to interact with
the iLOG solution in a manner which will serve the needs of our
clients. |
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| Question: | What kind of customer care support do you provide? | ||||||||||
| Answer: |
The Customer Care department ensures that our clients receive
the necessary support for each RTU (Remote Terminal Units) employed
and the effective network infrastructure on which badge information
is transferred. In conjunction with the Account Management
Department this provides an infrastructure in which holistic service
support is enjoyed b y our clients. |
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